Privacy Policy

Last updated: March 10, 2026

1. Introduction

Abyss' Underworld ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We collect the following categories of personal information when you use our site or place an order:

  • Contact information: name, email address, phone number.
  • Shipping information: delivery address.
  • Order information: products purchased, order history, order value.
  • Account information: email address and hashed password if you create an account.
  • Usage data: pages visited, browser type, IP address, and referring URLs, collected automatically via Google Analytics.
  • Payment information: payment is processed entirely by Stripe. We do not receive or store your full card number, CVV, or other sensitive payment details.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders, including coordinating with shipping carriers and suppliers.
  • Send order confirmation, shipping updates, and customer service communications.
  • Maintain your account and order history.
  • Detect and prevent fraud or abuse.
  • Improve our website and product offerings through aggregated analytics.
  • Comply with legal obligations.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Sharing Your Information

We share your data only with the following third parties, solely to operate our business:

  • Stripe � payment processing. Stripe's privacy policy is available at stripe.com/privacy.
  • Shipping carriers (USPS, UPS, etc.) � to deliver your order. Your name and address are shared as required.
  • AliExpress / Dropship suppliers � for products fulfilled directly by a supplier, your shipping details are passed to that supplier to complete fulfilment.
  • Google Analytics � anonymised usage data to help us understand site traffic. No personally identifiable information is shared. Google's privacy policy is available at policies.google.com/privacy.

5. Cookies

We use the following cookies and similar technologies:

  • Session cookies: to keep you logged into your account.
  • Cart cookies / local storage: to preserve your shopping cart between page visits.
  • Analytics cookies: set by Google Analytics to track anonymous usage statistics.

You can disable cookies in your browser settings. Disabling cookies may affect the functionality of the site, including your ability to stay logged in or retain your cart.

6. Data Retention

  • Order records are retained for a minimum of 7 years to comply with tax and accounting requirements.
  • Account information is retained for as long as your account is active. You may request deletion at any time.
  • Google Analytics data is retained in accordance with Google's default retention settings.

7. Data Security

We take reasonable technical measures to protect your personal data, including HTTPS encryption for all data in transit and secure, access-controlled storage for order and account data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your account and associated personal data, subject to legal retention requirements.
  • Opt out of any future marketing communications (we currently do not send marketing emails).

To exercise any of these rights, please contact us at 4horsexmxn@proton.me.

9. Children's Privacy

Our site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the site after changes are posted constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at 4horsexmxn@proton.me.